Ugh! Norton LifeLock password supervisor accounts accessed by hackers • Graham Cluley

Ugh! Norton LifeLock password manager accounts accessed by hackers

What’s occurred?

In case you use Norton lifeLock as your password supervisor, your account could have been compromised.

Woah. What???

In line with Bleeping Computer, Gen, the corporate behind Norton LifeLock (and different manufacturers together with Avast, Avira, AVG, ReputationDefender, and CCleaner), is sending information breach notifications to a few of its prospects warning that their accounts have been accessed following a credential-stuffing assault.

So Norton LifeLock received hacked?

I’d argue that’s an unfair approach to describe what’s occurred.

Norton LifeLock didn’t screw up something like as badly as fellow password supervisor LastPass did in its current horrendous hack.

In truth, within the notification being despatched to affected Norton LifeLock prospects, the corporate says:

Our personal techniques weren’t compromised. Nonetheless, we strongly consider that an unauthorized third celebration is aware of and has utilized your username and password on your account.

However how did a hacker discover out the username and password to so many individuals’s LifeLock accounts?

Credential-stuffing assaults reap the benefits of the truth that many individuals nonetheless make the error of reusing the identical passwords in other places on the web.

If one service will get breached and its password database stolen, hackers can fling these credentials at different on-line accounts – to see if they could unlock one thing fascinating elsewhere.

When did this assault occur?

The corporate says that the unauthorised entry to buyer accounts started on December 1 2022, however issues heated up significantly on December 12 when a “massive quantity” of failed account logins occurred.

What did the hackers entry in Norton LifeLock accounts?

The information breach notification says that customers’ names, telephone numbers, and mailing addresses have been accessed, however TechCrunch reports that the corporate “can not rule out that the intruders additionally accessed prospects’ saved passwords.”


What could be accomplished to cease this type of assault?

Effectively, the very first thing is to STOP REUSING PASSWORDS (Sorry for shouting, however I’ve been saying this for years…)

The opposite factor you are able to do is allow two-factor authentication (2FA) in your accounts, which provides a further layer of safety even when your password falls into the mistaken palms.

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Norton provides three flavours of 2FA to its account holders – cellular authentication app, safety key, or cell phone quantity. Both of the primary two 2FA strategies are a greater possibility than cell phone quantity, however frankly any 2FA is best than no 2FA in any respect.

Which brings me to the subsequent level. Why doesn’t Norton LifeLock insist upon customers enabling two-factor authentication for their very own safety?

It actually seems like it will make life more durable for hackers…

Proper. 2FA isn’t 100% bulletproof, nevertheless it does drive criminals to place extra effort into their assaults – which can be unattractive to them, significantly at scale.

So what number of accounts had been accessed by the hackers?

Bleeping Pc experiences that Gen claims to have “secured 925,000 inactive and energetic accounts which will have been focused by credential-stuffing assaults.”

Virtually one million!

Yup, it’s a big assault. The corporate says that it’s monitoring the state of affairs intently, flagging accounts with suspicious login makes an attempt, and proactively asking prospects to reset their passwords.

It’s also recommending that 2FA is enabled, however – liable to repeating myself – I would love to see extra corporations insist on the usage of two-factor authentication. Finally it not solely helps to guard buyer accounts, however it may possibly additionally cut back reputational harm to the focused service.

Which, I’d argue, is especially necessary in terms of a service which is meant to retailer your passwords securely.

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Graham Cluley is a veteran of the anti-virus trade having labored for quite a lot of safety corporations because the early Nineties when he wrote the primary ever model of Dr Solomon’s Anti-Virus Toolkit for Home windows. Now an unbiased safety analyst, he often makes media appearances and is a world public speaker on the subject of pc safety, hackers, and on-line privateness.
Observe him on Twitter at @gcluley, on Mastodon at @[email protected], or drop him an electronic mail.