The Definitive Information to Model Storytelling (+ Free Template)

Profitable corporations all do one factor very well: inform highly effective, compelling tales. 

Tales are partaking. They assist us kind connections between ourselves and the storytellers. 

This creates a possibility for corporations that wish to construct sturdy relationships with their viewers.

The artwork of brand name storytelling promotes the efficient communication of your model story, which is a abstract of your organization’s historical past, mission, goal, and values. 

On this article, we’ll uncover what makes a powerful model story, why your online business wants to inform its story, and what steps you must take to construct one.

What Is Model Storytelling?

Let’s kick off with a fast model storytelling definition. 

Model storytelling is the method of making a collection of plot factors to construct an emotional connection between a model and its audience. 

A model story is a abstract of your organization’s historical past, mission, goal, and values, with a story construction that brings it to life.

Is there a distinction between content material advertising and model storytelling?

Content material advertising can channel model tales, however not all content material advertising is model storytelling. 

Content material advertising entails creating instructional or promotional content material to draw new clients, interact present ones, and enhance model loyalty. It is only one channel for telling your model story. 

Model storytelling instruments and methods are used to create branded content material that speaks the values and imaginative and prescient of your organization and generates an emotional response.

Why Does Model Storytelling Matter? 

Model storytelling explains your values and engages with potential clients who share them. 

Psychologist Jerome Bruner discovered individuals are 22 times extra more likely to keep in mind particulars when tales talk messages moderately than simply info and numbers.

Prospects who share your values usually tend to be loyal to your model. 

A research within the Harvard Business Review discovered emotional connections are vital drivers of brand name loyalty. They’re additionally the most effective indicators of future buyer worth. 

Apart from, model storytelling enhances website positioning methods on the subject of getting your content material seen and ranked effectively by engines like google. 

Good tales shock us. They make us assume and really feel. They stick in our minds and assist us keep in mind concepts and ideas in a means {that a} PowerPoint full of bar graphs by no means can.

Shane Snow, The Storytelling Edge

For instance, the UK-based worth comparability web site Compare the Market received clients by making a compelling storyline for the fictional meerkat Aleksandr Orlov. 

Over years of TV commercials, potential clients adopted Aleksandr and his household on a collection of loopy adventures. 

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Within the adverts, Aleksandr exhorts viewers to make use of Examine the Market over his personal web site, Examine the Meerkat. Looking out takes would-be clients to a web page detailing the meerkat characters’ backstory on the insurer’s web site,

The Components of Highly effective Model Storytelling

Listed here are a number of the key parts to producing a model story that sticks: 

Empathy: Ensure that your viewers can see themselves in your model story. 

Consideration-grabbing: Set up and persist with a definite voice and persona for promoting your model story. By by no means wavering, your content material might be immediately recognizable.

Genuine: Be trustworthy about your values, your organization’s distinctive options, and the challenges you face.

Relatable: Keep away from utilizing industry-specific or technical jargon, and present you perceive who your clients are and what challenges they face.

Consistency: Your viewers ought to know what to anticipate from you whereas nonetheless wanting ahead to what’s subsequent. 

Aligned with enterprise targets: Your model story must be aligned with your online business targets and built-in into all areas of your online business—together with advertising, gross sales, and all inner and exterior communications.

Provoke motion: Discover a place in your story—as Examine the Market did with Aleksandr—to position your name to motion and push the viewers into turning into clients.

Map Out Your Model Story in 6 Steps

Setting out your model story will lay the foundations in your advertising technique. 

You should use your mapped-out model story as a compass for content material, communications, and advertising campaigns. 

Seize the Semrush Model Storytelling Template (it’s free!) and observe the steps under to construct one efficiently.

Step 1: Set up your origin story

We’ve all heard the time period “origin story.” It’s the place you and your organization come from and the occasions that introduced you to the current day. 

Constructing your origin story is a crucial a part of your model storytelling and wishes to incorporate your private targets and your values. Together with your targets and values will provide help to perceive how your private experiences could affect your organization’s targets and mission. 

For instance, Fire Department Coffee is an organization based by U.S. Navy veteran and former firefighter Luke Schneider. 

Schneider has made his firefighter and veteran background a part of FDC’s origin story. He was in search of a powerful brew to get him via grueling shifts when the concept of launching FDC was born. 

The corporate sticks near its roots, usually supporting veterans’ and first responders’ initiatives within the course of. 

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Establishing your journey to the current day may help pinpoint particular private experiences to make use of in your model storytelling. It could additionally assist create an emotional connection together with your viewers.

Within the origin story of your organization, take into consideration this stuff: 

  • Why was it created? 
  • Who based it?
  • How was it based?
  • What’s the firm’s imaginative and prescient? 
  • What successes have you ever had? 
  • What challenges have you ever confronted? 
  • How did you overcome them? 

Step 2: Construct your hero’s journey

The Hero’s Journey is without doubt one of the hottest storytelling templates that you should use for constructing your model story.

The template follows an emotional arc that resonates strongly with shoppers in advertising supplies. 

The hero—your model’s would-be buyer—and their behaviors are clearly outlined. It explains what disruption they confronted, how your answer solved their downside, and the tip outcome.

Begin documenting your hero’s journey by answering the next questions:

  • Who’s your hero?
  • What are their wants and desires?
  • What’s their downside, and the way are they fixing it now?
  • How can your model step in to assist them? 
  • How would they hear about you?
  • What answer are you providing?
  • What does transformation and a greater future appear like?
brand storytelling - Hero Journey

For example, in 2018 Coca-Cola launched an advert that sought to problem Islamophobia with an academic business concerning the Muslim holy month of Ramadan. A part of its custom is to observe a strict each day quick from daybreak till sundown.

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Our hero, a younger Muslim girl, misses her bus and is pressured to stroll via a busy metropolis. Throughout her stroll she will get thirstier and extra drained, and encounters discrimination alongside the way in which. 

A younger jogger sees the hero struggling and buys two bottles of Coke. The jogger presents a bottle to the hero, who waits to take a sip till the solar goes down. The jogger, initially incredulous, understands what is occurring and waits with the hero. 

Lastly, when the solar units, each characters take pleasure in their Cokes collectively. 

It is a traditional hero’s journey, presenting challenges which might be overcome to finish in triumph, all of the whereas selling each Coca-Cola’s drinks and the model’s energy for uniting individuals from completely different cultures. 

Step 3: Take into consideration your model persona

Now you’ll be able to construct your model persona. 

This should embrace making use of human traits to your model and might be based mostly on the personalities of your clients and their preferences. 

A well-defined model persona will provide help to join together with your clients on a deeper stage.

You should use the Model Archetypes Framework under to assist set up your model persona.

brand personality types

Model archetypes signify key persona varieties you should use to determine which persona is discovered amongst your goal market. 

The framework is a software that was first developed by Carl Jung, based mostly on 12 archetypes. 

Every archetype has its personal set of feelings and associations. Companies can choose which archetype most intently matches that of their persona based mostly on the wheel above. 

You’ll be able to align your model archetype to the persona embodied by your clients. It will additional strengthen your model storytelling. You could find extra info on model archetypes in this blog post.

Let’s take a look at a real-life instance:

GEICO, the insurance coverage firm, is without doubt one of the largest corporations in america, helped by its model storytelling. 

By utilizing memorable catchphrases and enjoyable, fictional spokespeople—just like the GEICO Gecko—the insurer established a model persona and invited individuals to purchase into its model narrative. 

brand storytelling example
The GEICO Gecko, actual title Marin

Step 4: Outline your model goal and values

Now you’ll be able to outline your model goal and values. They’ll function your compass when crafting tales, making certain they spotlight your model’s biggest targets. 

Model Function

A model goal must be one sentence that communicates the worth you create within the lives of your clients. It must be based mostly in your model story. 

Listed here are some examples from well-known manufacturers:

  • Dove: To assist ladies all over the place develop a optimistic relationship with the way in which they give the impression of being, serving to them notice their full potential.
  • Patagonia: To construct one of the best product, trigger no pointless hurt, and use enterprise to guard nature.
  • Intuit: To energy prosperity around the globe.

Model Values

It’s essential to additionally determine 4 to 5 values that matter to your organization, specifying why that’s. 

Nice model values ought to set you other than different manufacturers. Attempt to maintain them clear and concise. 

Some examples:

  • Adidas: Efficiency, Ardour, Integrity, Variety
  • Accessibility, Comfort, Threat Discount, Model/Standing
  • Zara: Magnificence, Readability, Performance, Sustainability
brand storytelling example

Step 5: Outline your model story and its goal

Outline your model story and the messages you need it to convey. This could embrace the corporate story and model narrative you wish to construct in your viewers and what you need it to encourage that viewers to do. 

Potential targets to construct your story round embrace income development, natural site visitors, rising followers, or constructing extra consciousness of your model. 

In two columns, listing your targets and the present sources you’ll be able to rely on to attain them. These sources don’t have to simply be monetary. A preferred product or massive social-media following are sources that may additional your model storytelling targets.

Let’s take a look at one other instance.

Blueland, which sells eco-friendly cleansing merchandise, was based by Sarah Paiji Yoo when she grew to become a brand new mom. As soon as she realized how a lot single-use plastic she was utilizing, Sarah was horrified to learn the way microplastics could make their means into meals and water she was giving her child. 

That’s when she created Blueland to promote eco-friendly merchandise in reusable packaging.

brand storytelling example

Sarah printed her mission on the corporate’s web site, drawing on her personal story and utilizing it to attraction to like-minded individuals and convert them into clients. 

Step 6: Write down your model story

With this wealth of knowledge, you are actually prepared to jot down your model story. In 200 to 300 phrases, ensure your model story solutions key questions on your clients’ challenges and wishes, why your model exists, and your model’s mission. 

Right here’s a couple of fast factors to contemplate:

  • What context does your buyer function in?
  • What are their challenges and wishes?
  • Why does your model exist? 
  • What’s its mission—how are you altering your hero’s life?
  • What future do you envision in your model? 
  • What distinctive factor can your organization ship?

In addition to these questions, dedicate time to determine your model’s tone of voice. This could embrace enthusiastic about model fashion tips and writing tips. 

For example, let’s speak about Mailchimp – a advertising automation and e-mail advertising software.

When it launched, its cartoon monkey mascot Freddy and casual tone helped the service stand out to its audience of small companies. 

brand storytelling example

When the corporate launched its new all-in-one Advertising and marketing Platform in 2019, it wove the founders’ character arcs and the corporate’s mission assertion into one blog put up to widen that model story and attraction to its base. 

Step 7: Share and Develop Your Model Story

Share your model story throughout your entire group. The model story ought to function the narrative for every little thing in your organization. 

This consists of utilizing firm storytelling to tell advertising and public relations campaigns in addition to the way in which you run human sources and handle your gross sales groups. 

Share your model story with staff throughout onboarding, maybe by the use of an explainer video, to correctly talk the essence of your model.

Your model story also needs to kind the inspiration of your content material advertising technique. Use it as a place to begin when creating content material plans, producing content material, and when bringing new writers and content material creators into your organization. 

Make your model story a “residing doc” that evolves together with your firm. Assessment it repeatedly and ensure it displays suggestions out of your clients. 

Entire Meals is one instance of a model that has mastered utilizing storytelling in content material advertising. 

brand storytelling example

The multinational grocery store chain makes use of social media and its blog to share instructional content material, recipes, and useful suggestions for folks to subtly promote its merchandise. 

Entire Meals tells its model story in order that it’s about extra than simply meals—it’s about residing a wholesome life. The corporate makes use of storytelling to focus on its goal—“to nourish individuals and the planet”—and its core values. 

These embrace supporting a neighborhood expertise and practising environmental stewardship to inspire and interact its clients.

Use the Semrush Matter Analysis Instrument to seek out subjects aligned together with your story and clients. Enter a subject you wish to create content material round and obtain related subtopics and different concepts that can resonate together with your viewers.


Many shoppers view their purchases—and the manufacturers they assist—as extensions of their identities and values. 

They wish to really feel like they’re a part of a neighborhood with which they share sure beliefs.

Because of this you need to outline your model story and reinforce it through model story advertising. That means, your model will spring to your audience’s minds earlier than your competitors does. 

Your model story should run via your content material advertising. Whether or not it’s in your web site, a weblog, or social media channels, persist with that story, in addition to your tone of voice. 

Model storytelling is without doubt one of the finest methods to distinguish your model, set up an emotional connection together with your audience, and construct a base of lasting clients.