First take a look at Google Advertisements’ enhanced customer support

Google Advertisements has began rolling out its paid buyer assist service for small companies.

PPC skilled Natasha Kaurra noticed the brand new characteristic on her account for the primary time and determined to supply a sneak preview of what it appears to be like like on X (previously generally known as Twitter).:

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As you may see within the picture above, the improved customer support pilot is situated in a field to the precise of the Google Advertisements display.

To ebook a one-on-one session with a Google Advertisements rep, you merely have to click on on the icon and pay a hard and fast charge of $50 per name.

Nonetheless, the brand new instrument continues to be in beta and so shouldn’t be but out there to everybody.

Why we care. Small enterprise homeowners utilizing this system can get specialised recommendation sooner through the use of this premium service, which has traditionally solely been accessible to Google Advertisements’ greatest purchasers.

What’s subsequent? Google will gather suggestions from contributors. In time, Google hopes to roll the service out to extra small- and medium-sized companies. A Google spokesperson mentioned:

  • “These adjustments are a part of a long-term technique that we’ll be constructing on over time, testing, and studying as we go.”

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Concerning the writer

Nicola Agius

Nicola Agius is Paid Media Editor of Search Engine Land after becoming a member of in 2023. She covers paid search, paid social, retail media and extra. Previous to this, she was search engine optimization Director at Jungle Creations (2020-2023), overseeing the corporate’s editorial technique for a number of web sites. She has over 15 years of expertise in journalism and has beforehand labored at OK! Journal (2010-2014), Mail On-line (2014-2015), Mirror (2015-2017), Digital Spy (2017-2018) and The Solar (2018-2020). She additionally beforehand teamed up with search engine optimization company Blue Array to co-author Amazon bestselling ebook ‘Mastering In-Home search engine optimization’.